COHERENCE Terms of Service

1- COHERENCE (& COHERENCE VIP) TERMS OF SERVICE

 

2- Thank you for purchasing COHERENCE (“Product”). All sales are final for this Product. By clicking “Buy Now” (or any other phrase on the purchase button), entering your payment information, or otherwise completing the Product check-out, you ("Customer") are executing a legally binding agreement. Through rendering initial payment, Customer understands that they will be charged the full amount of either the payment plan or pay-in-full price, whatever Customer selects upon checkout. Customer agrees to the following terms and conditions of this Agreement (“Agreement”) in their entirety:

 

1. INTRODUCTION

 

3- KELSEY LAUREN (“Company”) provides multidimensional entrepreneurs, visionaries, artists and leaders on mission with online courses and other educational materials. Company has created the COHERENCE ("Product") to educate Customer on how cultivate the energetic literacy, energetic hygiene practice and energetic integrity that will support you in stepping into your fullest expression and leadership as a Mission-led being. The Product is a 3-week self-led program including pre-recorded podcast style trainings, practices and a supporting PDF workbook. Company has created the optional COHERENCE VIP Upgrade (“Product”) as an added 10 days of 1:1 text and voice support via Voxer - valid for 10 days from date of purchase.

 

2. TERM

 

4- This Term of this Agreement shall be for the lifetime of the program from the date of initial purchase, with the exception of Sections 8, 9, and 10 which shall survive the Term of this Agreement.

 

3. DISCLAIMERS

 

5- For the purposes of this Agreement, the Company is not an employee, licensed health care provider, consultant, personal brand advisor, one-on-one coach (unless COHERENCE VIP was purchased), counselor, business operations manager, financial analyst, or other agent of Customer or their business. 6- Client understands that the Product has been designed by Company for general educational and informational purposes only, with the goal of guiding the Customer toward new awarenesses, skills and practices that will support their Self & Mission mastery and expression. Through the Product, the Company might provide guidance regarding practices and tools for holistic energetic hygiene, but it is ultimately the responsibility of the Customer (and only the Customer) to make the final decision for his/herself. By using Company’s services and purchasing this Product, Client accepts any and all risks, foreseeable or unforeseeable, arising from such transaction. Client agrees that Company will not be held liable for any damages of any kind resulting or arising from the use or misuse of the Program. Client agrees that use of this Product is at user’s own risk.

 

7- Customer also understands that the Product is not a substitute for medical and/or other health care. Customer hereby understands and agrees that Company is not “diagnosing” or “treating” the physical body, which falls under the jurisdiction and expertise of licensed medical health care providers. Customer also understands that “healing” as it relates to energy work is different as it relates to medical or physical needs. Customer hereby acknowledges and agrees that they shall consult their health care provider and discuss any recommendations made by Company. From time to time, it is possible that energy that is relieved or moved during sessions may present itself in physical and/or emotional manners. Customer also agrees to immediately inform their health care provider of any illness, pain, or other mental distress and/or physical discomfort that occurs during or after Customer’s participation in COHERENCE or COHERENCE VIP. 

 

 

8- This Product does not include: 1) individualized advice and feedback (unless accompanied with the COHERENCE VIP ten-day VOXER upgrade); 2) performing any life or business consulting services for Customer; 3) therapeutic, health or medical advice; 4) business, legal or financial advice.  

 

Customer hereby acknowledges that Customer is solely responsible for the outcomes and results that Customer generates by implementing techniques and advice provided by Product. Customer also acknowledges that the Company cannot and does not guarantee that implementation of the Course will provide Customer with personal vitality, prosperity or success in their life or mission. Customer also agrees that he/she is solely responsible for any personal decision that Customer makes during or as a result of Customer’s use of the Product, and indemnifies Company from any liability regarding said decision.  

4. PROGRAM SPECIFICS

 

9- The Product includes three modules, which include pre-recorded podcast-style trainings, a comprehensive workbook, and/or other accompanying resources, tools, practices and meditations. The Product may also be purchased with an optional and accompanying ten-day access to one-on-one VOXER support to assist COHERENCE VIP customers to better understand and integrate the techniques and strategies discussed in the modules. 

 

Company reserves the right to substitute services equal to or comparable to the value of Product if reasonably required by the prevailing circumstances as determined exclusively by Company. 

 

5. CLIENT’S RESPONSIBILITIES

 

The Product has been developed for educational purposes only. The Company has established its proprietary Product in order to educate and inspire Customer to pursue his/her personal vision, mission and fully expressed human experience (“goals”). However, Customer hereby acknowledges that Company does not guarantee Customer’s goals, whatever the goals may be, will be reached by completing and implementing the advice and techniques in the Product. Customer accepts and agrees that Customer is 100% responsible for his/her results from the Product. Customer acknowledges that, as with any investment, there is an inherent risk associated. As such, Customer agrees there is no guarantee that Customer will attain his/her goals by simply completing COHERENCE/COHERENCE VIP or using COHERENCE/COHERENCE VIP.

 

Nevertheless, Customer acknowledges that he/she can optimize her potential results from the Product by adhering to the following: 

 

  • Completion of all Product material, including integration practices, tools and resources; 
  • Utilizing the ten days of 1:1 text and voice support on VOXER (for COHERENCE VIP ONLY);
  • Taking 100% responsibility for Customer’s results, 100% of the time.

 

6. PAYMENT & FEES

 

10 - Client has four payment options to purchase the Product (COHERENCE or COHERENCE VIP), both of which are presented at checkout and outlined below: A) a one-time fee, due in-full before Customer may access the Product; or B) a two-month payment plan. Upon executing this Agreement, Customer agrees to pay the Company the full purchase amount for the Product, regardless of what payment option Customer selects at checkout. 

 

A partial payment of one installment of the payment plan shall be treated as a commitment to pay the entire fee for the Program. By submitting a partial payment, Client understands that he/she is contractually bound to make all payments in the timeline outlined at checkout, which shall be billed to Customer automatically. Failure to make all payments due under the payment plan shall result in Customer’s breach of this contract and in Customer’s termination of access to the Product. 

 

If any payments fail, Client agrees to remedy the situation immediately (ie. update Client’s payment information, provide a new credit card, and/or make all past-due payments within 5 business days) or else Client forfeits his/her right to access the Product. (e) The Client shall not threaten or make any chargebacks to the Company’s account or cancel the credit card that is provided as security without the Company’s prior written consent. The Client shall pay for any fees associated with recouping payment, including but not limited to, collections fees and attorneys’ fees. In the event of a chargeback, Company reserves the right to report the incident to credit reporting agencies as a delinquent account.

 

Client hereby agrees to pay in accordance with one of the following plans:

 

A. ONE-TIME FEE:

  • One (1) payment of five hundred fifty-five and XX/00 US Dollars ($555.00 USD) for COHERENCE, OR, one (1) payment of eight hundred eighty-eight and XX/00 US Dollars ($888.00 USD) for COHERENCE VIP, which is due immediately upon signing and execution of this Agreement. The Product shall not be distributed for Customer’s access until and unless full payment is rendered; or

 

B. PAYMENT PLAN FOR COHERENCE:

  • Two (2) payments of two hundred seventy-eight and 00/00 US Dollars ($278.00 USD) totaling five hundred fifty-six and XX/00 US Dollars ($556.00 USD) , which shall be paid in accordance with the schedule below in order to avoid late fees;
  • The first payment of $278.00 is due immediately upon signing and executing this Agreement;
  • The second payment of $278.00 is due within thirty (30) days of the Start Date of this Agreement, which shall be billed automatically to Customer;
  • Client authorizes Company to charge the credit card or account used at checkout to complete all payments pursuant to the payment plan Client selected at checkout, and Client does not require separate authorization for each payment.
  • Late Fees – Company understands that, from time to time, there are issues with payment. All payments must be received by Company within ten (10) days of the due date for that installment. Any payments not received within 10 days of their due date shall be subject to a late fee of $25.00 USD. Any payments not received within 15 days of their due date will result in Customer’s breach of this Agreement and may result in termination of Customer’s access to the Product.

 

C. PAYMENT PLAN FOR COHERENCE VIP:

  • Two (2) payments of four hundred forty-four and 00/00 US Dollars ($444.00 USD) totaling eight hundred eighty-eight and XX/00 US Dollars ($888.00 USD) , which shall be paid in accordance with the schedule below in order to avoid late fees;
  • The first payment of $444.00 is due immediately upon signing and executing this Agreement;
  • The second payment of $444.00 is due within thirty (30) days of the Start Date of this Agreement, which shall be billed automatically to Customer;
  • Client authorizes Company to charge the credit card or account used at checkout to complete all payments pursuant to the payment plan Client selected at checkout, and Client does not require separate authorization for each payment.
  • Late Fees – Company understands that, from time to time, there are issues with payment. All payments must be received by Company within ten (10) days of the due date for that installment. Any payments not received within 10 days of their due date shall be subject to a late fee of $25.00 USD. Any payments not received within 15 days of their due date will result in Customer’s breach of this Agreement and may result in termination of Customer’s access to the Product.

 

 

7. REFUND POLICY

 

All sales are final for this course. Due to the inherent nature of educational programs and the electronic transmission of same, there are no refunds.

 

8. NON-DISCLOSURE & CONFIDENTIALITY

 

Confidential Information & Non-Disclosure - Company takes pride in its proprietary information included in each Product. As such, Customer agrees and acknowledges all Confidential Information shared through this Product and by the Coach is confidential, proprietary, and belongs exclusively to the Company.

 

“Confidential Information” includes, but is not limited to:

  • Any systems, sequences, processes or steps shared with Customer;
  • Any information disclosed in association with this Agreement;
  • Any systems, sequences, processes, or trade secrets in connection with the Product or Company’s business practices.

 

Testimonials - Company also agrees to protect Customer’s personally identifiable information. However, from time to time, Company may use general statements about Customer’s success for testimonials as part of Company’s marketing strategy. By agreeing to these Terms, Customer agrees to Company sharing Customer’s success stories as testimonials in any matter across any media at the sole discretion of Company.

 

9. INTELLECTUAL PROPERTY & LIMITED LICENSE

 

Intellectual Property -  This Product and the related content shall be considered intellectual property owned by Company. Other examples of intellectual property owned by Company and  within Company’s products include, but are not limited to: trademarks, service marks, layout, logos, business names, course/program/module names, design, text, written copy, certain images, podcast recordings, workbooks, videos, audio files, and all of our paid products (collectively referred to as “Intellectual Property”). 

 

Limited License -  Company grants only a limited, personal, non-exclusive and non-transferable license to Customer to use the Intellectual Property for Customer’s personal and internal business use. Nothing in this Agreement shall transfer ownership of or rights to any intellectual property of the Company to the Client, nor grant any right or license other than those stated in this Agreement. Customer acknowledges that his/her purchase of this Product is for his/her/its single individual use. Customer shall not copy, reproduce, transmit, modify, edit, create derivative works from, alter, sell, or share with others any products or parts of the Program without prior written consent or unless provided otherwise. 

 

If Customer is also a business owner or professional in a similar industry, Customer shall not misappropriate any of Company’s Intellectual Property and proprietary information in the following manner:

  • Teaching Customer’s clients/customers/audience any of the information, methods, solutions, or formulae owned by Company and passing it off as Customer’s own;
  • Copying any of Company’s Product content and/or material for Customer’s commercial use;
  • Copying, publishing, transmitting, transferring, selling, creating derivative works from, reproducing, or in any way exploiting any of the Intellectual Property owned by Company in either whole or part without prior written consent. 

 

10. INDEMNIFICATION / LIMITATION OF LIABILITY

 

Customer hereby acknowledges that Company is not liable for any injuries that may arise from Customer’s actions, omissions, or decisions based off Customer’s participation in COHERENCE / COHERENCE VIP or use of COHERENCE / COHERENCE VIP, including but not limited to: a decision to leave a job, a decision to invest in an opportunity, a decision to start a business, any of Client’s business decisions, any of Client’s financial decisions. Client hereby agrees to indemnify and hold harmless Company of any claims that may arise after use of this Product. 

 

11- Access to this Product is currently through a third-party platform, THINKIFIC (and VOXER for COHERENCE VIP). Company is not liable for any limitation of access to the Product caused by THINKIFIC or VOXER.

 

11. MISCELLANEOUS

 

  1. Amendments - We reserve the right to amend this Agreement from time to time. Any amendments must be agreed in writing and executed by both parties.
  2. Headings & Severability - Headings are included for convenience purposes only and shall not affect the construction of this Agreement. If any portion of this Agreement is held to be unenforceable, it shall not affect the remaining portions of the Agreement, which shall remain in full effect. If any portion of this Agreement is held to be unenforceable, then the unenforceable portion shall be construed in compliance with applicable law in a light most favorable to the original intentions of the parties. If the unenforceable portion of the Agreement is found by a competent court of this jurisdiction to be contrary to law, then it shall be changed and interpreted to best reflect the original intentions of the parties, and all other provisions shall remain in full force and effect.
  3. Entire Agreement - This Agreement reflects the entire agreement between the parties. This Agreement trumps any other existing negotiations, communications or Agreements between the parties, whether written, oral, or electronic, and is the full extent of the Agreement between the parties.
  4. All Rights Reserved - All rights not expressly granted in this Agreement are reserved by us. 
  5. Governing Law - Company is located in Canada and is subject to the applicable laws governing Canada. The governing law for this agreement is the laws of the Province of Alberta. 
  6. Arbitration - Any disputes arising under this Agreement shall first be resolved through a binding arbitration. 
  7. Execution – Customer agrees to accept the above Agreement in its entirety when Customer selects and confirms “I agree to the Terms & Conditions” at the Product checkout page and by rendering first payment.